Lenders
Whilst not all PCP lenders were involved in the mis-selling of car finance, several PCP finance lenders have publicly acknowledged that they may be affected by recent investigations and court rulings. Not all lenders have made their position public, so even if your PCP lender is not listed below, you may still have a valid claim.
This list reflects the PCP lenders who have publicly confirmed potential exposure at the time of writing. If you believe you were mis-sold PCP car finance and your lender is not listed, please contact us as you may still be eligible to claim.
Lloyds Banking Group
Blackhorse
Through its subsidiary, Black Horse Finance, Lloyds has set aside £450 million to address potential compensation claims.
SANTANDER UK
The bank has allocated £295 million for possible costs related to the mis-selling case.
FIRSTRAND BANK
MOTONOVO
Associated with MotoNovo Finance, FirstRand is appealing a court ruling concerning undisclosed commissions.
CLOSE BROTHERS
The firm is also appealing the judgment and has paused new car finance lending during the review.
BARCLAYS
Barclays has confirmed it is reviewing historic car finance agreements following court rulings around undisclosed commission arrangements. The bank has acknowledged that certain PCP agreements may be impacted and continues to assess potential redress for affected customers.
WHAT WE COVER
We specialise in reclaiming funds from PCP finance agreements that may have been mis-sold by
dealerships or PCP lenders.
HIDDEN CHARGES
Your dealer may have added hidden commission charges to your finance agreement without telling you. On a typical £10,000 loan, this added around £1,100 to your total repayments — money you are entitled to reclaim.
WAS YOUR INTEREST RATE SECRETLY INFLATED?
If your dealer inflated your interest rate to earn a higher commission, you may have significantly overpaid. Discretionary Commission Arrangements — banned by the FCA in 2021 — allowed this to happen on agreements taken out between 2007 and 2024. We identify the overcharge and recover every penny.
WERE THE TERMS OF YOUR AGREEMENT FULLY EXPLAINED?
If the terms, risks or costs of your agreement were not clearly explained before you signed, you may be entitled to compensation. This applies whether you still have the paperwork or not — we can locate your agreement for you.
WE’ll BE IN TOUCH
Once we receive your form, our team will review your details and get in touch with you as soon as possible. During this conversation, we’ll:
- Confirm your information
- Answer any initial questions you may have
- Discuss how we’ll proceed with your claim
LEAVE THE REST TO US
After the initial consultation, we take care of everything for you. Here’s what we do:
Document Review: We’ll analyse your car finance agreement and supporting documents to identify hidden charges, excessive interest, or mis-sold terms.
Case Preparation: Our team compiles all necessary evidence to build a strong case.
Negotiation and Reclaim: We handle all communications with lenders or financial institutions to recover your money.
REGULAR UPDATES
We believe in keeping you informed. Throughout the process, we’ll provide regular updates on the progress of your claim, so you’re never left in the dark.
GET PAID
Once your claim is successful, you’ll receive your reclaimed funds directly. It’s that simple!
CLAIMS PROCESS
HOW TO CLAIM WHAT YOU’RE OWED
TELL US ABOUT YOUR AGREEMENT — TAKES 2 MINUTES
Start your PCP mis-sold car finance claim with a quick online form. We only need three things to get started:
- Your name
- Contact details
- Full Current Address
This step takes under 2 minutes. Once submitted, our specialists get to work locating your agreement and assessing your claim. We run a soft credit check as part of this — it won’t affect your credit score.
WE’LL CONFIRM YOUR ELIGIBILITY Instantly
Once we receive your application, a specialist will review your details and be in touch within 24 hours. In this call or message, we’ll:
- Confirm your information
- Answer any initial questions you may have
- Explain how we will proceed with your mis-sold car fiinance claim
LEAVE THE REST TO US
After your initial consultation, our specialists take over completely. Here’s everything we handle on your behalf:
Agreement Review: We analyse your full finance agreement to identify every overcharge — hidden commissions, inflated interest rates and mis-sold terms — and calculate exactly what you’re owed.
Case Preparation: We compile all supporting evidence and build your case — you don’t need to provide anything extra.
Negotiation and Reclaim: We deal with your lender directly, negotiate on your behalf, and secure the maximum compensation you are owed — paid straight to you.
YOU’LL ALWAYS KNOW WHERE YOUR CLAIM STANDS
We believe in keeping you informed. Throughout the process, we’ll provide regular updates on the progress of your claim, so you’re never left in the dark.
GET PAID
Once your PCP claim is successful, you’ll receive your reclaimed funds directly which is your payment minus the fees. It’s that simple! Please read our FAQs to learn more about our fees.
News
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FAQs
A PCP lender is a bank or finance provider that offers Personal Contract Purchase (PCP) car finance agreements. These lenders work with car dealerships to provide vehicle finance to customers.
Several PCP finance lenders have acknowledged potential exposure, including Barclays Partner Finance, Black Horse Finance, Santander UK, Close Brothers and MotoNovo Finance. However, other PCP lenders may also be affected even if they have not made a public statement.
Yes. Even if your PCP lender is not listed on this page, you may still have a valid claim. Many PCP finance lenders have not yet confirmed their position publicly.
Mis-sold PCP finance usually involves undisclosed commission, inflated interest rates, hidden charges, or failure by the dealer or PCP lender to properly explain the agreement terms.
In many cases, you can claim for PCP agreements taken out several years ago. Eligibility depends on the circumstances of your agreement and when the mis-selling occurred.
No. Making a PCP finance claim does not negatively affect your credit score. Any checks carried out are soft checks only.
Timeframes vary depending on the PCP lender and complexity of the agreement, but most claims progress over several months. We keep you updated throughout.
Compensation depends on the amount overpaid due to hidden commission, excessive interest or unfair terms. Some customers receive thousands of pounds back from their PCP lender.
No. While documents such as your PCP agreement or finance statements can be helpful, they are not essential. In most cases, we can request the necessary information directly from the PCP lender on your behalf.
If your PCP lender rejects the complaint or does not respond within the required timeframe, the claim can usually be escalated to the Financial Ombudsman Service. This is an independent body that reviews PCP mis-selling complaints and can require the lender to pay compensation if mis-selling is found.
NEED TO TALK TO US?
Get in touch or register your interest to keep up-to-date with the latest news and developments in mis-sold agreements.