A Legacy You Can Trust
Our founder’s four decades of experience and reputation in the car finance industry set us apart as a reliable and trustworthy partner for your reclaim journey.
How PCP Claims Work | Claim Process & PCP Eligibility
At PCP Missold Ltd, we’ve made the claim process as simple and stress-free as possible. With our expert team handling all the hard work, reclaiming what you’re owed has never been easier.
CALCULATE YOUR COMPENSATION
Use our PCP Claim Calculator to estimate how much you could claim back. This quick tool helps you understand the potential value of your PCP claim before you begin.
WE’ll BE IN TOUCH
Once we receive your form, our team will review your details and get in touch with you as soon as possible. During this conversation, we’ll:
- Confirm your information
- Answer any initial questions you may have
- Discuss how we’ll proceed with your claim
LEAVE THE REST TO US
After the initial consultation, we take care of everything for you. Here’s what we do:
Document Review: We’ll analyse your car finance agreement and supporting documents to identify hidden charges, excessive interest, or mis-sold terms.
Case Preparation: Our team compiles all necessary evidence to build a strong case.
Negotiation and Reclaim: We handle all communications with lenders or financial institutions to recover your money.
REGULAR UPDATES
We believe in keeping you informed. Throughout the process, we’ll provide regular updates on the progress of your claim, so you’re never left in the dark.
GET PAID
Once your claim is successful, you’ll receive your reclaimed funds directly. It’s that simple!
CLAIMS PROCESS
CLAIMS PROCESS
SUBMIT YOUR DETAILS
Start your PCP claim by completing our quick online form: We will ask for your:
- Your name
- Contact details
- Full Current Address
This step only takes a few minutes, and it’s the first step toward reclaiming your money. We will conduct a soft credit check based on your provided details as part of our process.
WE’ll BE IN TOUCH
Once we receive your application, our team will review your details and get in touch with you as soon as possible. During this conversation, we’ll:
- Confirm your information
- Answer any initial questions you may have
- Explain how we will proceed with your mis-sold car fiinance claim
LEAVE THE REST TO US
After the initial consultation, we take care of everything for you. Here’s what we do:
Document Review: We thoroughly analyse your car finance agreement, checking for hidden charges, hidden commission car finance, unfair interest rates and mis-sold terms.
Case Preparation: Our team compiles all necessary evidence to build a strong case.
Negotiation and Reclaim: We communicate with the lender or finance provider directly to secure your car fiinance redress.
REGULAR UPDATES
We believe in keeping you informed. Throughout the process, we’ll provide regular updates on the progress of your claim, so you’re never left in the dark.
GET PAID
Once your PCP claim is successful, you’ll receive your reclaimed funds directly which is your payment minus the fees. It’s that simple! Please read our FAQs to learn more about our fees.
PLAY
VIDEO
Take a look at our explainer video to understand the PCP Missold scheme and how the claims process works.
FAQs
Why might I have a PCP claim?
If you purchased a vehicle on finance during, or after 2007 then it is likely that the car finance was mis-sold to you due to the car dealership failing to disclose commission they were paid by the lender for setting up your car finance. It is estimated that up to 99% of the 31.7 million car finance agreements arranged by car dealerships since 2007, included a commission payment.*
Analysts estimate that up to £30 billion compensation could be due to consumers, due to the widespread non-disclosure of commission.
*See: https://www.fca.org.uk/publication/consultation/cp24-22.pdf, Annex 2, Pg30.
How long will my PCP claim take?
Your Lender may not have to respond to your claims until after 04 December 2025.
The Financial Conduct Authority are presently undertaking a review of commissions paid in the motor finance industry, which is contingent on cases that are also being considered by the Courts. In light of this, the Financial Conduct Authority has paused the requirement for Lenders to respond to claims about some motor finance commission until 04 December 2025.
The Financial Conduct Authority has indicated that they may have completed their review as early as May 2025 and if so, would seek to end the pause early. It is anticipated that there will be a further update regarding this by 31 May 2025.
How much could my PCP claim be worth?
The amount of compensation you may be entitled to is dependent on several factors, including the amount of finance your lender provided, the date the finance was taken out, the duration of the agreement, the interest rate you paid and the value of the commission payment your Lender made to the car dealership.
The Financial Conduct Authority, confirmed in their publication Our work on motor finance – final finding – March 2019 that on a typical motor finance agreement of £10,000, a Discretionary Commission Arrangement typically resulted in consumers being overcharged £1,100 over a four-year agreement.*
*See: https://www.fca.org.uk/publication/multi-firm-reviews/our-work-on-motor-finance-final-findings.pdf s. 2.15, Pg9.
Do I need to use a law firm, or PCP claims management company to make my claim?
Do I need to use a law firm, or claims management company to make my claim
You do not have to use a law firm, or claims management company to make your claim. You can claim directly yourself for free to your lender, and then the Financial Ombudsman.
Although you can make your claim directly, you may find it preferrable to use a professional representative, like our legal partner, to help you manage the claims process due to their expertise in this area, or simply because you do not have the time.
What are your fees?
Our service operates on a "No Win, No Fee" basis.
If your claim is successful, our fees will be deducted from your compensation as detailed in the below table:
The lowest of the percentage or fixed price cap applies. For example, if you were awarded £1499 our fees would be £420 as this is less than 30% of £1499.
We will not charge you if the claim is unsuccessful.
WHY CHOOSE PCP MISSOLD
PROACTIVE COMMUNICATION
Unlike competitors who leave you in the dark, we provide regular updates so you’re always informed about the progress of your claim.
Cutting-Edge Technology
We leverage modern tools and systems to analyze agreements, identify discrepancies, and expedite claims, ensuring you get results faster than traditional method.
No-Win, No-Fee Guarantee
We believe in our ability to deliver results, which is why we offer a no-win, no-fee guarantee. If you don’t win, you don’t pay.
Efficient & Hassle-Free Process
We handle the heavy lifting, from gathering the necessary paperwork to negotiating with lenders. Our streamlined process minimises your involvement while maximising results.
TRANSPARENCY & HONESTY
We are upfront about the process, potential outcomes, and any fees involved. You’ll always know where you stand with us—no hidden surprises.
TAILORED SOLUTIONS
Every car finance agreement is unique, and so is every reclaim process. We offer personalised service to ensure the best possible outcome for your specific case.
CUSTOMER-FOCUSED APPROACH
We’re not just reclaiming funds; we’re reclaiming your peace of mind. Our dedicated team is here to guide you every step of the way with clear communication and full support.
UNMATCHED EXPERIENCE
With over 40 years of industry experience through our founder, we understand the intricacies of car finance agreements like no other. Our deep knowledge allows us to identify and reclaim unfair charges others might miss
NEED TO TALK TO US?
Get in touch or register your interest to keep up-to-date with the latest news and developments in mis-sold agreements.